The new rule requires automatic cash refunds for passengers facing canceled flights, major delays, or lost baggage

By George Gomez

October 31, 2024

This is by far the largest penalty of its kind, although the DOT has confirmed it is actively investigating other airlines for similar violations

By Fergus Cole

October 24, 2024

Travelers have taken to social media to complain of price hikes, but airlines deny the allegations

By Fergus Cole

October 9, 2024

The $1.9 billion acquisition of Hawaiian Airlines is now set to be completed after receiving approval from the Department of Transportation

By Fergus Cole

September 18, 2024

The U.S. could follow the E.U. to require airlines to pay passengers cash when they cancel or delay flights

By Lauren Smith

September 13, 2024

An appeals court has paused the implementation of the DOT rule requiring airlines to be upfront about baggage and cancellation fees

By Lauren Smith

July 31, 2024

Lufthansa, KLM and South African Airways were alleged to have significantly delayed reimbursing more than $900 million collectively to disrupted passengers

By Samir Kadri

June 10, 2024

The DOT says it will defend its requirement that airlines are upfront about baggage and cancellation fees

By Lauren Smith

May 16, 2024

The airline will issue $75 travel vouchers for delays of more than 3 hours, part of its record-setting penalty from the DOT for its December 2022 meltdown

By Lauren Smith

May 6, 2024

New legislation will enhance passenger rights and remove the hassle of requesting refunds

By Fergus Cole

April 24, 2024